Refund policy
Please note that, as a general rule, we do not accept exchanges or returns of products.
■In case of product defects, scratches, or stains
If the product you receive is stained or scratched due to an accident, or if you receive a product different from the product you ordered, or if any other inconvenience is caused to you due to our reasons, we will accept returns and exchanges.
We will also cover the return shipping and handling fees. We will send you an email with details about the return and exchange process, so please fill out the following information in the contact form and send it to us.
*Please contact us within 5 days of receiving the product.
1) Order number
2) Name of the person who placed the order
3) Registered phone number
4) Product in question
5) Product condition
6) Reason for return
■In case of product defects, scratches, or stains
If the product you receive is stained or scratched due to an accident, or if you receive a product different from the product you ordered, or if any other inconvenience is caused to you due to our reasons, we will accept returns and exchanges.
We will also cover the return shipping and handling fees. We will send you an email with details about the return and exchange process, so please fill out the following information in the contact form and send it to us.
*Please contact us within 5 days of receiving the product.
1) Order number
2) Name of the person who placed the order
3) Registered phone number
4) Product in question
5) Product condition
6) Reason for return